GoToMyPC – Review 2022 – PCMag Canada

There are two main uses for remote access software: to access your own computer, so you can use the tools on it or grab files, or to access other computers, usually so you can provide support. GoToMyPC, as the name suggests, only works for the first use case. In other words, you install this software on your computer so you can access it from anywhere (go to its PC), but you can’t use it to access someone else’s computer (go to their PC) unless they are paying for the product. With that in mind, GoToMyPC is a simple tool if all you want to do is access your own computer, particularly the files on it. The problem is that there are other apps out there that do the job better for less, while also making it easier to support others.

We last reviewed GoToMyPC in 2017, before rival company LogMeIn acquired it and added it to its GoTo-branded products. GoToMyPC still exists, but it’s far from the biggest player in the brand, which includes GoTo Meeting and other tools for business communication. Every screenshot from our 2017 GoToMyPC review is still accurate now, over five years later, which speaks to how well the app It is not receiving updates. This is a legacy product that exists primarily to serve existing subscribers and as such we have lowered its score to reflect its current position compared to competing services.


How much does GoToMyPC cost?

There is no free version of GoToMyPC, just a seven-day trial. The Personal plan starts at $420 per year and allows you to access a single computer. The Pro version, which you need if you’ll be accessing more than one of your own computers, starts at $792 per year for two computers and $396 per year per computer after that.

This is quite expensive compared to the competition, especially for personal use. Remote PC costs $19.99 per year to control one computer or $79.50 per year to control up to 10 computers. Both plans are a small fraction of what GoToMyPC charges, and in our tests, RemotePC outperformed GoToMyPC.

TeamViewer, another of the more expensive options, is free for home users and has paid plans starting at $418.80 per year. That’s only slightly cheaper than GoToMyPC, but that lower price allows you to manage up to 200 computers, compared to just one for GoToMyPC. Teamviewer also works better than GoToMyPC.


GoToMyPC Compatible Platforms

GoToMyPC can provide access to Windows and macOS devices, and you can access those devices from Windows and macOS computers, as well as from any Android or iOS mobile device. For this article, we accessed a Windows 10 desktop from a MacBook Pro, a Windows 11 laptop, and an iPad Mini.

GoToMyPC does not offer any support for Linux. You can’t share Linux computers and you can’t access a PC or Mac from a Linux computer, which is disappointing, especially given that nearly every other remote access app we’ve tested offers at least some Linux support. Chromebooks are also not supported.

GoToMyPC website, where you start using the app


Getting started with GoToMyPC

You launch GoToMyPC from the company website and you need to create an account before you can use it. There is a seven-day trial where you can sign up without a credit card if you just want to take a test drive.

After setting up your account, it’s time to share your computer by clicking Add this computer. The server software is downloaded to your Windows or macOS device: the server runs in the background on your device so you can connect to it from anywhere else, which means you only need to install it on the computer you want to access ( not on the computers you will use). be accessing from). During setup, you choose a passcode for your device.

Now, on another device, go to GoToMyPC.com and sign in to your account. Click Connect to install and launch GoTo Opener, which is a separate app used only to access other devices. You can’t launch this app directly, which means you have to log in to the GoToMyPC website every time you want to remotely access your devices. You must type in the access code chosen during setup, adding an extra layer of security on top of the username and password chosen for the account.

On mobile devices, install the GoToMyPC app from Google Play or the Apple App Store. Sign in, choose your device and enter the access code to sign in.


Go to my PC in Windows

Works but could be better

The first thing you’ll notice about GoToMyPC, at least on Windows, is the user interface. The green color scheme and pixelated buttons give off a real Windows XP vibe, which is appropriate because the performance also reminds me of software from that era.

The lag and stutter are noticeable, even if you are on the same network as the device. It’s not enough to make basic activities like editing a document impossible, but compared to TeamViewer and RemotePC, it really stands out, even with the display setting turned off. With those other apps, I can watch videos remotely, but that’s basically impossible with GoToMyPC. The low frame rate made the videos unplayable. It’s disappointing, sure, but GoToMyPC still works if you just need to access files.

GoToMyPC Window macOS

The macOS viewer software has almost all the features that the Windows viewer offers, and it’s all delivered with a much more modern-looking user interface. The only thing missing is remote audio support, another disappointment for this unnecessarily expensive software.

At least the mobile version works fine. There is an on-screen mouse with touch buttons that you can move by dragging. Of course, it’s a bit strange, but it gives you the ability to click and drag intuitively. You can also pinch to zoom in and out on any region of the screen, and tap with three fingers to toggle the on-screen keyboard.


Click and drag, diagnostics and antivirus tools

My favorite GoToMyPC feature is the ability to click and drag files from one computer to another. This feature, which only works between Windows computers, means you can copy any file from one computer to another. It is very slippery. There’s also a two-pane tool for transferring files, shown below, which is what you should use if you’re not connecting two Windows computers. The file transfer tool starts on the computer you’re connecting to, not the computer you’re connecting from, which is a little weird but no big deal.

GoToMyPC File Transfer Tool

GoToMyPC has some unique features here. A diagnostic tool gives you a quick overview of Internet speeds on both the host and guest computers, along with statistics on CPU and memory usage. Antivirus software powered by Bitdefender comes included with your subscription, which you can manage from the GoToMyPC website.

ToGoMyPC is not primarily a support tool, which means you can’t use it to connect to someone else’s computer unless you’re paying for an account. However, you can give other people access to your computer using the guest invite feature, which sends a temporary link to a contact so they can see what’s on your screen and even take control.


An inherited institution

If you look at the GoTo home page, you’ll notice that GoToMyPC doesn’t exactly have priority, it’s mentioned at the bottom of the page. The site only recommends GoToMyPC for individual users, and even then the screenshot on the home page has been edited to look significantly slicker and more modern than the app you’re actually using. All of these clues point to the fact that GoToMyPC can still be supported, but is no longer a key product for the company. For that reason, we lowered its score and instead recommend other products for remote access software, namely TeamViewer for Personal Use and RemotePC for Business, both Editors’ Choice winners. If you use GoToMyPC and think it’s still worth the price, more power to you; Ultimately, the best system is the one that works for you.

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